Terms of service

Terms of Service

Overview

Welcome to Living Room Collections. By accessing our website or purchasing from us, you agree to these Terms of Service. Please read them carefully before using our website.

Products

We strive to ensure that all product descriptions, prices, and images are accurate. However, slight variations in colour, size, or appearance may occur due to lighting, screen settings, or manufacturer updates.

We reserve the right to modify or discontinue products without prior notice.

Pricing

All prices are listed in Kenyan Shillings (KSh).

Prices may change without prior notice.

Orders

We reserve the right to refuse or cancel any order if:

  • A product is unavailable.
  • Pricing errors occur.
  • Fraudulent activity is suspected.
  • Incorrect customer information is provided.

If payment has already been made, a full refund will be issued where applicable.

Payments

Orders placed through Living Room Collections are subject to confirmation and product availability.

No payment is required during online checkout. Our team may contact you by phone or WhatsApp to confirm your order and delivery details before dispatch.

Payment is made via M-Pesa upon delivery.

Customers are responsible for providing accurate contact and delivery information when placing an order.

Shipping

Delivery timelines and shipping information are outlined in our Shipping Policy.

Although we work hard to deliver on time, delays caused by courier services or unforeseen events are beyond our control.

Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Please review that policy before requesting a return.

Intellectual Property

All website content, including logos, text, images, graphics, and product descriptions, is the property of Living Room Collections and may not be copied, reproduced, or used without written permission.

Limitation of Liability

Living Room Collections shall not be liable for indirect, incidental, or consequential damages arising from the use of our products or website.

Our total liability shall not exceed the purchase price of the product.

Privacy

Your personal information is handled according to our Privacy Policy.

Changes to These Terms

We may update these Terms of Service at any time.

The latest version will always be available on our website.

Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Living Room Collections

WhatsApp: 0142227786

Email: livingroomcollections@gmail.com